Omnia Barbershop ("we," "us," or "our") operates the website and related services for our barbershop located at 3828 Fifth Ave, San Diego, CA 92103. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including but not limited to any forms, bookings, or communications made through our website or third-party platforms.
By using our website or providing your personal information, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or provide your personal information.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Fill out a form on our website (contact forms, opt-in forms, booking forms)
- Book an appointment through our website or through Booksy
- Sign up to receive text messages, promotions, or updates
- Contact us via email, phone, or other communication methods
This information may include:
- First and last name
- Email address
- Phone number
- Appointment preferences and service history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected using cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process and manage your appointments and bookings
- To send you appointment confirmations, reminders, and follow-ups
- To send you promotional text messages and marketing communications (only with your explicit consent)
- To respond to your inquiries and provide customer support
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our terms
SMS/Text Messaging Consent and Communications
By providing your phone number and opting in through any of our forms, you expressly consent to receive text messages from Omnia Barbershop. These text messages may include:
- Appointment confirmations and reminders
- Promotional offers, discounts, and special deals
- Service updates and announcements
- Follow-up messages after your visit
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any messaging or data fees charged by your carrier.
You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from us unless you opt in again.
For help, reply HELP to any text message or contact us at the information provided below.
Your consent to receive text messages is not a condition of purchasing any goods or services.
We do not share, sell, rent, or otherwise disclose your opt-in information or phone number to any third parties for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Sharing of Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (such as appointment booking platforms, email service providers, and text messaging platforms). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or subpoena).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to request that we disclose what personal information we collect, use, and disclose about you. You also have the right to request that we delete your personal information. To make such a request, please contact us using the information provided below. We will respond to your request within 45 days.
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us, including but not limited to our booking platform (Booksy). We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not submit any personal information through our website. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
Age Restriction
You must be at least 18 years of age to use our website, submit forms, opt in to receive text messages, or otherwise provide personal information to us. By using our website and providing your information, you represent and warrant that you are at least 18 years of age.
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some features of our website may not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Omnia Barbershop
3828 Fifth Ave
San Diego, CA 92103